Frequently asked questions

Your new stairlift will be fitted to your staircase, not your wall so in most cases the answer will be no. In some instances you may need to have a handrail moved or a window ledge reduced in order to avoid clashes with you new stairlift, in which case some minor re-decoration may be needed after the lift is installed.
The complexity of your stairlift will determine how long it takes to fit your lift, however most lifts will only take between four to six hours to install.
There's no need to worry. Your Handicare stairlift is operated by batteries; these re-charge when your Stairlift is left on a charge point. This means your stairlift will continue to work if the power supply is interrupted for a limited number of trips. The Simplicity Series stairlifts will charge wherever they are left on the track.
Audible and visual signals will alert you that your lift is not on a charge point. The power supply to the stairlift should remain switched on at all times. If stairlift batteries are allowed to go completely dead they may need to be replaced.
This will depend on which lift you order. Handicare understands the difference a stairlift can make to your quality of life which is why we offer the shortest market lead times possible.
Handicare offers a range of stairlift systems, all of which are detailed in our stairlifts guide.

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